Frequently Asked Questions

  1. How Can I Contact You?
  2. Do you have a printed catalog?
  3. How Long Does It Take to Process My Order?
  4. Do You Offer Free Shipping?
  5. Do you ship International?
  6. How Can I Receive Coupons or Promotional Codes?
  7. Is My Credit Card Information Secure?
  8. Do You Offer Wholesale Pricing?
  9. Do You Have Fondant That is Allergy Friendly?
  10. How Much Fondant Should I Order?

Answers...

  1. How Can I Contact You?

    You may contact us via email at sales@cakesupplies4u.com or by phone (864) 918-1234 Monday thru Friday 9am-5pm EST

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  2. Do you have a printed catalog?

    No. In order to ensure that our customers have access to the most current items, prices, and overall selection, we do not publish a printed catalog. We do, however, keep out website current with all products and prices that we offer.

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  3. How Long Does It Take to Process My Order?

    If ordered before 4pm EST, Monday-Friday, your order will be processed and shipped out the same day. CLICK HERE to view the Time in Transit Map for our deliveries.

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  4. Do You Offer Free Shipping?

    At this time, we do not offer free shipping on any of our items. We cannot offer competitively low pricing on our products if we also ship them for free; On the other had, we want you to know that we are passing a shipping discount to you, by offering rates below the UPS published rates.

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  5. Do you ship International?

    Please contact us by email at sales@cakesupplies4u.com or by calling (864) 918-1234 and we will be happy to give you shipping quotes.

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  6. How Can I Receive Coupons or Promotional Codes?

    At this time, we prefer to give you the low prices up front, without any coupons or promotional codes.

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  7. Is My Credit Card Information Secure?

    Yes! We use secure encryption to ensure your credit card and personal information is secure.

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  8. Do You Offer Wholesale Pricing?

    At this time, we do not wholesale to bakeries, cake shops, or home based cake businesses.

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  9. Do You Have Fondant That is Allergy Friendly?

    Yes, the Satin Ice is Dairy Free, Nut Free, and Gluten Free

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  10. How Much Fondant Should I Order?

    If you are ordering Fondarific Fondant, follow these guidelines:

    4" Round 6 ounces
    6" Round 8 ounces
    8" Round 10 ounces
    10" Round 16 ounces
    12" Round 22 ounces
    14" Round 32 ounces
    16" Round 40 ounces
    1/4 sheet cake 1 pound
    1/2 sheet cake 1.75 pounds
    Full Sheet Cake 3.2 pounds


    If you are ordering Satin Ice Fondant, follow the guidelines below. These guidelines are for a 4in high double layer cake.

    6" Diameter 10 ounces
    8" Diameter 12 ounces
    10" Diameter 18 ounces
    12" Diameter 24 ounces
    14" Diameter 48 ounces


    16oz= 1lb.

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